Shipping policy
Shipping & Delivery Policy
At Tullea, we aim to make your shopping experience as smooth as possible, from placing your order to receiving your package.
Shipping Methods & Costs
We offer reliable shipping options based on your delivery location. Shipping fees are calculated at checkout and may vary depending on your destination, order size, and package weight.
The applicable shipping cost will be displayed before you complete your purchase.
Delivery Time
We do our best to prepare and dispatch every order as quickly as possible.
Estimated delivery time: 7–10 business days.
During busy periods, new collection launches, promotions, holidays, or periods of high demand, delivery may take up to 14 business days.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, public holidays, weather conditions, or customs clearance.
International Shipping
Tullea offers international shipping to selected destinations.
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges are determined by local authorities and are the responsibility of the customer.
Tullea does not cover or reimburse customs duties, import taxes, or any additional charges applied after an order has been shipped.
Customs & Delivery Delays
Customs regulations and processing times vary from country to country. Tullea is not responsible for delays caused by customs clearance or local authorities.
We recommend checking your country’s customs regulations before placing an international order to understand any potential fees or requirements.
By placing an order with Tullea, you acknowledge and agree to the shipping terms outlined above.
Thank you for choosing Tullea. ♡